Kind Support

Kind Support

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Kind Support — Issue #3
What a Supermarket in the Philippine Taught Me About AI, Empathy and Great Customer Support
Jun 21, 2025 • Ettore Trozzi
Kind Support — Issue #2
Seek First to Understand, Then to Be Understood - AI Customer Support Ticket Triage
Jun 14, 2025 • Ettore Trozzi
Kind Support — Issue #1
Elevating customer support teams with purposeful AI and real kindness.
Jun 7, 2025 • Ettore Trozzi
© 2026 Ettore Trozzi · Privacy ∙ Terms ∙ Collection notice
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